Privacy Policy

Last updated: 2025-07-09

1. Introduction

CORVIX ("we", "us", or "our") operates the website https://corvix.ca (the "Website"). We are a sole proprietorship registered in Ontario, Canada.

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our Website or use our services, in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and Ontario's applicable privacy legislation.

By using our Website, you consent to the practices described in this policy.

2. Information We Collect

2.1 Information You Provide Directly

When you fill out a form on our Website (e.g., the Contact form or the Project Cost Calculator), we may collect:

  • Full name
  • Email address
  • Phone number
  • Company name
  • Messaging platform handles (Telegram, WhatsApp)
  • Project-related details you provide (goals, budget, timeline, etc.)

2.2 Information Collected Automatically

When you visit our Website, we automatically collect certain technical information:

  • IP address
  • Browser type and version
  • Operating system
  • Pages visited and time spent
  • Referring website
  • Date and time of visits

2.3 Cookies and Similar Technologies

We use cookies and local storage to enhance your experience. For detailed information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To respond to your inquiries and communicate with you
  • To provide project estimates and proposals
  • To deliver our services
  • To improve our Website and user experience
  • To send follow-up communications related to your inquiry (we will never send unsolicited marketing without your consent)
  • To comply with legal obligations
  • To protect against spam, fraud, and abuse

4. Legal Basis for Processing (PIPEDA)

Under PIPEDA, we process your personal information based on:

  • Consent: You provide explicit consent when submitting forms on our Website.
  • Legitimate interests: For security, spam prevention, and Website improvement.
  • Contractual necessity: To fulfill service agreements.

5. Disclosure of Your Information

We do not sell, trade, or rent your personal information. We may share information in the following circumstances:

  • Service providers: We use third-party tools for communication (e.g., Telegram notifications) and email delivery. These providers are bound by confidentiality obligations.
  • Legal requirements: We may disclose information if required by law, court order, or governmental regulation.
  • Business transfer: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the successor entity.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, typically:

  • Lead inquiries: Up to 24 months after last contact
  • Client data: For the duration of the business relationship plus 7 years for tax and legal purposes
  • Technical logs: Up to 12 months

7. Your Rights Under PIPEDA

As a Canadian resident, you have the right to:

  • Access your personal information we hold
  • Correct inaccurate or incomplete information
  • Withdraw consent at any time (subject to legal or contractual restrictions)
  • Request deletion of your personal information
  • File a complaint with the Office of the Privacy Commissioner of Canada

To exercise any of these rights, please contact us at [email protected].

8. Security

We implement reasonable technical and organizational measures to protect your personal information, including:

  • HTTPS/TLS encryption for all data in transit
  • CSRF protection on all forms
  • Rate limiting and spam detection
  • Restricted access to personal data

While we strive to protect your information, no method of transmission or storage is 100% secure.

9. Third-Party Links

Our Website may contain links to third-party services (e.g., Telegram, WhatsApp). We are not responsible for the privacy practices of these external services. We encourage you to review their privacy policies.

10. Children's Privacy

Our Website and services are not directed at individuals under the age of 16. We do not knowingly collect personal information from children.

11. International Users

Our Website is operated from Canada. If you access it from outside Canada, please be aware your information may be transferred to, stored, and processed in Canada, which may have different data protection laws than your country.

12. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last updated" date. Your continued use of the Website after changes constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us:

  • CORVIX
  • Yevhenii Vints
  • 33 Shore Breeze Dr, Etobicoke, ON, M8V 0G1, Canada
  • Email: [email protected]
  • Phone: +1 (437) 232-5200

If you are not satisfied with our response, you may file a complaint with the Office of the Privacy Commissioner of Canada.